Tips on Car Repair:

1. Make sure you get a written estimate on all repairs.
2. Specify in writing that your consent must be obtained before performing repairs which exceed the estimate.
3. Ask for your old parts and request an itemized bill.
4. Get recommendations from friends who have used repair shops in the past.
5. Find out if the shop guarantees its work in writing.

If you believe you have been a victim of an auto-related fraud, contact the Attorney General's Office.